Papa Scoops Accessibility Statement
Last updated: December 19, 2025
1. Commitment
Papa Scoops is committed to making our website and digital services accessible to as many people as possible, including individuals with disabilities. We aim to follow recognized accessibility standards and continually improve the accessibility of our website, www.papascoops.com.
2. Standards and Guidelines
We strive to conform to WCAG 2.1 Level AA guidelines and applicable accessibility laws in the jurisdictions where we operate.
3. Ongoing Efforts
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We perform periodic accessibility reviews and remediation for new content and major site updates.
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We provide training and guidance to staff who publish or manage web content.
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We test compatibility with common assistive technologies (screen readers, keyboard navigation).
4. Known Limitations
Despite our efforts, some content (third-party widgets, legacy PDFs, or embedded media) may not fully conform to WCAG 2.1 AA. We are actively addressing identified issues as resources permit.
5. How to Request Assistance or Report an Accessibility Issue
If you encounter accessibility barriers on our site or need information in an alternative format (e.g., large print, audio, accessible PDF), please contact us:
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Email: papascoops@proton.me
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Phone: 225-468-4688
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Provide: page URL, description of the problem, preferred format for response.
We will respond within 3 business days of receipt and work to provide a reasonable alternative.
6. Third-Party Content & Integrations
Third-party tools integrated with our site (booking, payment, route maps) may have separate accessibility features or limitations. We review third-party accessibility claims during procurement but cannot guarantee third-party compliance.
7. Ongoing Review & Enforcement
This policy will be reviewed at least annually and updated as needed. Feedback or complaints about accessibility will be considered and addressed promptly.